(5.0 / 5)1625+ Ratings

Basilica Dancewear Reviews

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Overall Rating

5.0
3 Reviews
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About Basilica Dancewear

Basilica Dancewear is a company that specializes in providing dancewear for women and girls. Their product range includes unique ballet leotards, skirts, tights, and ballet shoes. These products are suitable for both ballet and gymnastics. The company has received positive reviews for the outstanding quality of their products. Customers have praised the beautiful designs and the durability of the leotards, which withstand countless dance classes and machine washes. However, some customers have expressed dissatisfaction with the company's customer service, particularly in relation to stock availability and refund issues.

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Basilica Dancewear Customer Reviews (3)

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Chasity Fagin
Chasity Fagin
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Feb 13, 2023
Anne Koertig
Anne Koertig
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Feb 10, 2023
Ulrich Nacht
Ulrich Nacht
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Feb 10, 2023

Basilica Dancewear Customer’s Q&A

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Basilica Dancewear FAQs

FAQ

What is Basilica Dancewear?

Basilica Dancewear is a brand dedicated to ballet dancers of all ages. They offer a variety of products including unique ballet leotards, skirts, tights, ballet shoes, unitards, warmers, layers, activewear, and t-shirts. These products are designed for rehearsals, ballet classes, yoga, and gym activities. They also offer a professional leotard collection that includes a unique selection, from gymnastics leotards to dance leotards. Their dancewear is suitable for both women and girls.

FAQ

About basilicadancewear.com Popular Products and Services?

Basilica Dancewear offers a range of dancewear products suitable for both women and girls. Their popular products include unique ballet leotards, skirts, tights, and ballet shoes. These items are suitable for ballet and gymnastics. They also offer a variety of leotards in different styles such as tank, camisole, long sleeve, and short sleeve. In addition to leotards, they have skirts and tutus, pants, tops, and leggings. They also have a Spring Blossom collection and an ONYRO collection. Their products are available in a variety of colors and materials, including lace and mesh. Customers have praised their products for being beautiful and comfortable.

FAQ

About basilicadancewear.com Payment Method?

The website basilicadancewear.com offers several payment methods. They accept Paypal express, Shopify payments by credit cards, and Apple Pay. They do not receive or keep any customer credit card details. You can view the prices in any currency you wish from the selector, but on check out, the payment will be in British Pounds.

FAQ

basilicadancewear.com Return Policy?

Basilica Dancewear accepts returns within 30 days of the order being delivered to the customer. They offer to exchange for a different product (like a different size), or alternatively offer a refund for the product. All returns must be covered and arranged by the customer. To be eligible for a return, your item must be unused and in the same condition that you received it. It must not be worn, washed, or altered in any way. Returns will not be accepted if the original swing tag has been cut off. They reserve the right to refuse returns that are shipped after the 30-day grace period has expired or for items that are not returned to them in their original condition. Once your return is received and inspected, they will send you an email to notify you that they have received your returned item. They will also notify you of the approval or rejection of your exchange/refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment. Please note that they do not refund the shipping costs. In case of an exchange, they will be shipping the replacement product(s) free of charge. Please allow up to 10 working days for returns to be processed once they have received them. All returns should be sent to Basilica Dancewear 28 Strympole Way, Highfields Caldecote Cambridge, CB23 7ZJ UNITED KINGDOM. Unfortunately, I couldn't find specific details about their shipping policy.

FAQ

What is the contact information of Basilica Dancewear?

The contact information for Basilica Dancewear is as follows:

  • Address: 28 Strympole Way, Highfields Caldecote, Cambridge, England, CB23 7ZJ, United Kingdom
  • Phone Number: 01223660946
  • Email: retail@basilicadancewear.com
FAQ

What is the cost of shipping for returns?

UK customers can ship returns via Royal Mail 48 at a cost of £3.80 (shipping time of 2-3 business days). USA customers can use a new tracked service at a cost of £10.80 (shipping time of 7-8 business days). For other international destinations, the cost is estimated during checkout and can take 7-15 business days.
FAQ

How long does it take to process a return?

It takes up to 10 working days to process a return once it has been received.
FAQ

What is the return policy of Basilica Dancewear?

Basilica Dancewear accepts returns within 30 days of the delivery of the order. The item must be unused and in the original condition to be eligible for a return.
FAQ

Can I view the prices in a different currency?

Yes, prices can be viewed in any currency, but the payment will be processed in British Pounds.
FAQ

How can I pay for my order?

Basilica Dancewear accepts payment through Paypal express, Shopify payments by credit cards, and Apple Pay. They do not receive or keep any customer credit card details.

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